Shipping and Returns
Push Pins: Sets in stock usually go out the next shipping day — Monday through Friday
Bulletin Boards Standard Sizes : Production can take up to five business days to ship, especially for the larger boards.
USPS First Class Mail for packages under 13 oz
USPS Priority Mail
UPS Next Day Saver
Occasionally, when multiple products can be shipped together and a savings results, a refund will be made to your credit card for the resulting shipping charge savings. Order and shipment must be on the same day to be shipped together to the same address.
Texas Residents are charged 8.25% sales tax.
Orders may be subject to import duties and taxes, which are levied once the order reaches your country. Additional charges for customs clearance must be born by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information.
We take pride and care in the packaging of our product for shipping.
Push Pins – are packaged by the set on a styrene block with a stock card, sealed in a poly bag and then bubble wrapped.
Bulletin Boards – The boards are wrapped in bogus paper and packed carefully with extra strength added to the boxes. Styrene foam is used to keep the board from moving during shipment.
We make every effort to provide reliable pictures of all our products and to fully describe each product including the weight, content, number of items per product, etc. However, we know that occasionally a customer will find that the product is not what they had expected.
PUSH PINS – Product was not what you wanted. If you receive a product and change your mind, or it is not exactly what you want, or you did not realize the color, size, etc, even though it was properly described, return the product within 10 days, post paid, and carefully repackaged, and we will refund the amount of your product purchase, less a 15% restocking charge. ALL returns/refunds must be requested within 7 days of receipt in order to receive a refund and returned within 10 days from receipt.
BULLETIN BOARDS – We offer free samples of all of our fabrics and ribbon choices. If you have any doubt about matching your selections, you should ask for and receive your FREE samples before you place your order. Because of the custom nature of the finished product, we are not able to offer a return or refund on our custom cork bulletin boards.
We want to make you smile during your entire transaction with us. If you have any questions, or feel that the above does not address your concern, please contact us at [email protected] and give us an opportunity to meet your expectations.